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Postage and return of goods policy 

You must follow our terms and conditions whenever you use, browse, register or place an order with fondant boss. It is your responsibility to know what our latest terms and conditions are.

**Shipping Policy**

All items made by us are dispatched Monday to Friday for orders placed before 9 AM.

Orders placed after this time will be shipped the following business day.

Please check our payment page during holidays for updates on shipping dates.

Backdrops, handmade models, and icing sheets require 7-10 for processing, while other items are typically shipped the same day.

Larger items are shipped within 5 days as they are made to order.

 

**Returns Policy**

For any returns, items must be sent back with Tracking, at the buyers cost.

We cannot refund items lost in transit as they are the responsibility of the postal service once dispatched.

Please note that edible items like Hand made icing toppers cannot be returned due to hygiene reasons, and we do not replace broken items during shipping.

Items that are lost, stolen, broken, delivered to the wrong address, are the responceability of the courier who shipped them. We take no responcability for this.

--- Let me know if need any adjustments!

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